[VIESUS™ Automatic Image Enhancement] add-on is currently not delivering the expected enhancements

Incident Report for Cloudinary

Resolved

This incident has been resolved.

Posted Jul 01, 2024 - 12:06 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 30, 2024 - 16:21 EDT

Investigating

Starting today, June 30th 2024 00:00 UTC we've been encountering outages with the Viesus add-on.
Processing and delivery of images applying the Viesus add-on have not failed, the images being delivered without the expected add-on enhancements.
Our team is actively investigating the root cause and working on a resolution.
We appreciate your patience as we address this issue.

Posted Jun 30, 2024 - 10:27 EDT

This incident affected: Third-Party - Add-ons.