Resolved -
This incident has been resolved.
Jun 30, 16:37 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 30, 13:31 EDT
Identified -
The issue has been identified and a fix is being implemented.
Jun 30, 10:21 EDT
Investigating -
We are aware of an issue preventing users with the “Admin” role from creating new users. We are currently working on a fix and will provide updates as we learn more.
Jun 30, 10:20 EDT
Resolved -
This incident has been resolved.
Jun 30, 07:50 EDT
Monitoring -
A fix has been implemented, and we are monitoring the results.
Jun 30, 04:01 EDT
Investigating -
Starting June 30th 2025 00:00 UTC we've been encountering outages with the VIESUS™ Automatic Image Enhancement add-on. Our team is actively investigating the root cause and working on a resolution. We appreciate your patience as we address this issue.
Jun 30, 03:14 EDT
Resolved -
This incident has been resolved.
Jun 29, 10:34 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 29, 08:15 EDT
Identified -
We want to inform you that starting 9:30 UTC, we've been investigating Media Processing and transformations related to AI that is affecting our customers. Our team is actively investigating the issue to identify the root cause and implement a resolution. This may result in processing errors and delays when applying eager, "on-the-fly", or explicit transformations related to media processing and AI.
Jun 29, 07:58 EDT