This issue seems to be related to reported DNS problems on AWS infrastructure, see https://twitter.com/AWSSupport/status/1186735657387003904 . The errors have returned to a normal level as of 01:17 UTC, and we are still closely monitoring the systems for further issues.
Posted Oct 22, 2019 - 21:26 EDT
Investigating
Starting at 00:05 UTC we are seeing an elevated error levels when Cloudinary accesses remote S3 buckets (for reading or writing). This is affecting a small percentage of our customers who use this functionality. We are investigating the issues to reduce to normal performance levels - if you experience unexpected errors that involve a remote S3 bucket, please retry the request. For further questions, open a support ticket on https://support.cloudinary.com
Posted Oct 22, 2019 - 21:07 EDT
This incident affected: US Datacenter (Media Transformation API - US, Upload API - US).