Resolved -
The incident has been resolved. The upload, delivery and background job calls are back to normal.
Jul 29, 15:47 EDT
Monitoring -
We identify the issue. The upload, background jobs and delivery calls are now back to normal. We’re closely monitoring the issue to ensure the service is uninterrupted.
Jul 29, 14:50 EDT
Investigating -
At 6:15 UTC we noticed an elevated error rate on upload, delivery and background jobs.
Jul 29, 14:43 EDT
Resolved -
The issue is now resolved. The error rate had declined in the last hour to its normal. We'll keep monitoring the system in the next few hours.
Jul 28, 08:14 EDT
Identified -
The issue was identified and mitigated. We have diverted the traffic from the affected cluster and error count went down substantially. We'll keep monitoring the system until full resolution.
Jul 28, 05:58 EDT
Investigating -
We're experiencing elevated error rates for uploads and generation of new derived resources (transformations). Our team is investigating the issue.
Jul 28, 05:01 EDT