Resolved -
This incident has been resolved.
Dec 10, 08:18 EST
Update -
We are continuing to monitor for any further issues.
Dec 10, 08:18 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 10, 07:50 EST
Identified -
Following Yesterday's deployment, we have identified an error in the login flow via the Media Library Widget. Our development team is currently working on a fix.
Dec 10, 07:30 EST
Resolved -
This incident has been resolved.
Dec 5, 09:04 EST
Monitoring -
Cloudinary Support site is now back online and fully accessible. Our team will continue to closely monitor the service to ensure it remains stable.
Dec 5, 04:24 EST
Identified -
Cloudinary Support site is now back online and fully accessible. Our team will continue to closely monitor the service to ensure it remains stable.
Dec 5, 04:24 EST
Investigating -
We are currently investigating an incident where Cloudinary's support site is not accessible. Affected users may be unable to view existing tickets or submit new requests through the portal.
Our support portal is powered by a third-party vendor, and the outage does not affect any Cloudinary services. Existing tickets and data are not affected and remain safe.
Dec 5, 04:16 EST