Cloudinary
All Systems Operational

About This Site

Cloudinary is an end-to-end cloud-based image and video management solution for your Web and mobile applications.
Cloudinary's service status:

Image CDN Delivery Operational
Upload API Operational
Image Transformation API Operational
Admin API Operational
Management Console Operational
Website & Documentation Operational
Support Site Operational
Upload Widget Operational
Media Library Widget Operational
Video Player Operational
Third-Party - Amazon Web Services Operational
AWS ec2-us-east-1 Operational
AWS s3-us-standard Operational
AWS sqs-us-east-1 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 20, 2019

No incidents reported today.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019
Resolved - The issue has been resolved for all service components.
Upload, API, Manipulation and delivery issues 13:23 UTC - 13:28UTC
Management console/DAM UI 13:23 UTC - 14:30UTC
Mar 14, 10:31 EDT
Update - Our upload, APIs and delivery are fully functional.
We are still working on fixing the Management console/DAM UI.
Mar 14, 09:38 EDT
Update - We are continuing to work on a fix for this issue.
Mar 14, 09:32 EDT
Identified - We identified the problem and applying a fix.
Mar 14, 09:30 EDT
Investigating - Our service is experiencing issues with upload of new media, new media manipulation and delivery since 13:23 UTC.
We are investigating and we'll update ASAP.
Mar 14, 09:28 EDT
Mar 13, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

No incidents reported.

Mar 7, 2019
Resolved - The backlog has been consumed and system is operating normally. Please contact support@cloudinary.com with any questions.
Mar 7, 19:13 EST
Update - The fix has been successful and the backlog of updating the media library with changes is recovering at the maximum rate possible. With the current rate, we expect the backlog of updates to complete recovery within 2 hours. Until then, for approximately half of folder and file update operations, the media library will only reflect them when the backlog is consumed. We realize the adverse effect this has on our users and will perform system changes that will prevent this type of incident from repeating. We will update this incident once the backlog is recovered.
Mar 7, 17:49 EST
Monitoring - We have deployed a fix and are monitoring the system as the indexing recovers its backlog of library updates
Mar 7, 16:36 EST
Identified - The issue began 16:46 UTC, we have identified the media library indexing component that has failed and are working on a fix.
Mar 7, 15:59 EST
Investigating - We are currently experiencing an issue in the media library which may prevent access to newly generated folders and files, and cause deleted folders and files to remain in the media library as if they weren't deleted. Our team is actively working on it and we will update with more details.
Mar 7, 15:23 EST
Mar 6, 2019

No incidents reported.