The issue has been resolved Yesterday evening (25-November-2020 ~17:00 UTC) and has been monitored since then.
The service is fully operational. - There is no impact on any of our customers.
Nov 26, 10:14 EST
We are continuing to monitor for any further issues.
Nov 25, 13:37 EST
The issue has been mitigated.
The latency for our Customers in our US region is decreasing.
All use cases listed in the incident for new resources and *new updates* of existing resources are being handled properly.
We are handling (indexing) resources that should have been updated during this incident.
Nov 25, 12:03 EST
Customers in our US region may be experiencing increased latency on requests that update or access asset metadata, including uploading, renaming, or updating metadata of assets, and as a result, when searching for assets via the API or Media Library the search results may not reflect recent updates.
Nov 25, 09:15 EST