Resolved -
This incident has been resolved.
Feb 18, 16:11 EST
Monitoring -
We see no new errors from 17:30 UTC. We keep monitoring the system until full resolution.
Feb 18, 14:11 EST
Investigating -
At approximately 15:00 UTC, we started noticing elevated errors in requests to our Metascan add-on. The issue is currently being investigated.
Feb 18, 12:57 EST
Resolved -
This issue is now resolved; We've continued to monitor and the increase in errors has not reoccured.
Feb 8, 06:40 EST
Monitoring -
The elevated error rates have subsided and all systems are currently operating normally.
Feb 8, 04:24 EST
Investigating -
We are seeing a low percentage of errors in uploads and generation of new transformations. We are investigating and will follow up with further updates.
Feb 8, 03:57 EST
Resolved -
The issue is resolved. The low yet elevated error rates, under 1% at all times, started at 7:12 AM GMT and ended at 7:47 AM GMT.
Feb 8, 03:23 EST
Monitoring -
The elevated error rates are over and the system is fully operational.
Feb 8, 03:01 EST
Investigating -
We are seeing a low percentage of errors in uploads and generation of new transformations. We are investigating and will follow up with updates.
Feb 8, 02:45 EST