Monitoring - A fix has been implemented and we are monitoring the results.
Sep 26, 2023 - 12:19 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 26, 2023 - 11:57 EDT
Investigating - Starting 9 AM UTC, we are seeing elevated errors for customers using the Media Library Widget with signatures. We are currently investigating the issue and we will provide further updates as soon as possible.
Sep 26, 2023 - 09:54 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 26, 2023 - 12:19 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 26, 2023 - 11:57 EDT
Investigating - We are currently experiencing issues with ShutterStock uploads via the Upload Widget. We are currently investigating the issue and we will update accordingly.
Sep 26, 2023 - 11:04 EDT
Unresolved incidents: ShutterStock uploads via the Upload Widget are not working., Elevated Error rates when using the Media Library Widget with signatures.
Resolved -
This incident has been resolved.
Sep 18, 11:27 EDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 17, 03:41 EDT
Investigating -
A subset of customers are experiencing intermittent access to their Media Libraries. This appears to be limited to customers hosted in our US datacenters. The earliest occurrence possibly related to this issue was September 12th, 2023 at 00:00 UTC.
Sep 15, 20:56 EDT
Resolved -
This incident has been resolved.
Sep 12, 14:13 EDT
Monitoring -
A fix has been implemented and pending notifications have been sent. We are now monitoring the situation.
Sep 12, 10:28 EDT
Identified -
We have identified issues with notifications for some of our customers. Customers hosted in our EU or APAC data centers are affected since 10:15 AM UTC. Customers hosted in our default (US) region are not affected. A fix will be deployed shortly and we will provide further updates when the deployment has completed.
Sep 12, 09:45 EDT