Resolved -
This incident has been resolved. Between 6:52 and 7:00 UTC we experienced an increased error rate in APAC datacenter affecting uploads and new image transformations. A recovery procedure has started by on-call engineers as soon as monitoring has alerted us. Everything is in order since, and we are investigating the source of this incident.
Jan 22, 04:28 EST
Monitoring -
Between 6:52 and 7:00 UTC we saw issues that affected new processings (uploads and new transformations) of customers that are configured on our APAC data-center. Everything is in order since, and we keep monitoring.
Jan 22, 02:14 EST
Resolved -
Between 17:37 and 17:44 UTC we experienced an increased error rate in APAC datacenter affecting uploads and new image transformations. A recovery procedure has started by on-call engineers as soon as monitoring has alerted us. We are continuing to investigate the source of this incident.
Jan 19, 12:50 EST
Resolved -
This incident has been resolved.
Jan 18, 02:29 EST
Update -
The issue is now resolved. Everything is fully operational since 6:49 (UTC).
Jan 18, 02:29 EST
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 18, 01:55 EST
Investigating -
Since 6:27:19 we’re seeing issues affecting new processings (uploads and new transformations) of customers that are configured on our APAC data-center. Our team is working to resolve the issue.
Jan 18, 01:45 EST