Elevated error rates with DAM console and APIs

Incident Report for Cloudinary

Resolved

This incident has been resolved.

Posted Sep 09, 2022 - 13:33 EDT

Update

We are continuing to monitor for any further issues.

Posted Sep 09, 2022 - 13:01 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 09, 2022 - 13:00 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Sep 09, 2022 - 12:49 EDT

Update

We are continuing to investigate this issue.

Posted Sep 09, 2022 - 11:40 EDT

Investigating

We are aware of issues with loading DAM and errors in our API. We are working on this issue with priority.

Posted Sep 09, 2022 - 11:38 EDT

This incident affected: US Datacenter (Upload API - US), EU Datacenter (Upload API - EU), AP Datacenter (Upload API - AP), and Digital Asset Management (DAM), Upload Widget, Media Library Widget.