Elevated Error rates when using the Media Library Widget with signatures

Incident Report for Cloudinary

Resolved

This incident has been resolved.
Posted Sep 26, 2023 - 16:34 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 26, 2023 - 12:19 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 26, 2023 - 11:57 EDT

Investigating

Starting 9 AM UTC, we are seeing elevated errors for customers using the Media Library Widget with signatures.
We are currently investigating the issue and we will provide further updates as soon as possible.
Posted Sep 26, 2023 - 09:54 EDT
This incident affected: Media Library Widget.
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