Elevated error rate in new resources generation (uploads and new derived) between 01:09 UTC - 01:13 UTC

Incident Report for Cloudinary

Resolved

Today, between 01:09 UTC - 01:13 UTC, we noticed a higher error rate than usual, mainly on uploads and creating new derived resources. This was caused by a temporary issue in one of our infrastructure providers.
The issue was quick to resolve and the system was back to its normal state within a few minutes.

Posted Apr 29, 2019 - 04:08 EDT

This incident affected: US Datacenter (Media Transformation API - US, Upload API - US).