MetaDefender add-on delays

Incident Report for Cloudinary

Resolved

MetaDefender is now working for all new uploads. Pending items are still being processed.
Posted Jul 11, 2019 - 16:59 EDT

Identified

Customers using the MetaDefender add-on may experience delays when approving uploads, starting since 03:00 UTC today. The uploads are successful but the scanning is taking longer than usual. Our team has identified the issue on our side and is actively working to resolve. We will update as soon as possible.
Posted Jul 11, 2019 - 15:21 EDT
This incident affected: Third-Party - Add-ons.
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