Delays in receiving Cloudinary emails (such as verification, password reset, reports)

Incident Report for Cloudinary

Resolved

The backlog of emails has now been processed.

Posted Apr 22, 2023 - 11:57 EDT

Monitoring

A fix has been implemented and all new outbound emails are now being sent out as normal. Previous emails which were delayed due to a backlog are in the process of being sent out as well.

Posted Apr 22, 2023 - 08:13 EDT

Investigating

In the past few hours, we've started seeing delays in sending outgoing emails to our customers - including, but not limited to verification, password reset and reporting emails. We are currently investigating the issue.

Posted Apr 22, 2023 - 07:39 EDT

This incident affected: Emails.