Image delivery fails for specific customers

Incident Report for Cloudinary

Resolved

Today starting 7:14 UTC we have experienced image delivery failures for specific customers. The root cause was related to upgrade of our CDN infrastructure. The issue was fixed and all CDN nodes are now up to date.

Posted Jul 28, 2016 - 04:31 EDT

Identified

We have identified the issue and implemented a fix. CDN distribution is being updated, this process may take up to 50 minutes.

Posted Jul 28, 2016 - 03:34 EDT

Investigating

We are experiencing image delivery for specific customers, we are investigating and will update further soon.

Posted Jul 28, 2016 - 03:27 EDT