Problem with generating new signed-URL images and invalidating images for a few customers

Incident Report for Cloudinary

Resolved

All cached images were cleared and invalidations are operational for all customers.
Posted Jul 18, 2016 - 13:52 EDT

Identified

Since 10:43 UTC generation of new signed-url images have failed for few specific customers. This problem was fixed, and cache clearing is in process. Invalidations requests of the same customers are temporarily not performed.
Posted Jul 18, 2016 - 10:58 EDT