Elevated error level for customers using Advanced Facial Attributes detection add-on

Incident Report for Cloudinary

Resolved

Microsoft Azure US-West is back to normal, and the elevated error levels for Advanced Facial Attributes have subsided.
Posted Nov 26, 2015 - 00:59 EST

Identified

Microsoft are reporting issues with their API services, see https://azure.microsoft.com/en-us/status/, which are providing the Advanced Facial Attributes detection add-on. We are following up with Microsoft Azure and will update when the situation changes.
Posted Nov 25, 2015 - 21:30 EST

Investigating

We are currently investigating this issue.
Posted Nov 25, 2015 - 21:14 EST