Elevated error rate for Upload and delivery

Incident Report for Cloudinary

Resolved

The incident has been resolved. The upload, delivery and background job calls are back to normal.

Posted Jul 29, 2020 - 15:47 EDT

Monitoring

We identify the issue. The upload, background jobs and delivery calls are now back to normal. We’re closely monitoring the issue to ensure the service is uninterrupted.

Posted Jul 29, 2020 - 14:50 EDT

Investigating

At 6:15 UTC we noticed an elevated error rate on upload, delivery and background jobs.

Posted Jul 29, 2020 - 14:43 EDT

This incident affected: US Datacenter (Media Transformation API - US, Upload API - US, Admin API - US).