Issues with MediaFlows Event Triggers

Incident Report for Cloudinary

Resolved

The recent issue impacting MediaFlows, where some event-based triggers did not execute as expected, has been resolved. All services are now operating normally.

Posted Mar 12, 2026 - 05:23 EDT

Monitoring

We have resolved the issues and are monitoring.

Posted Mar 11, 2026 - 16:36 EDT

Investigating

We want to inform you that we have identified an issue affecting MediaFlows where some event-based triggers may not execute as expected. As a result, certain MediaFlows may not run when triggered by events such as metadata updates. Our engineering team is working to restore normal operation, and we will provide further updates shortly.

Posted Mar 11, 2026 - 14:19 EDT

This incident affected: MediaFlows (Flow Engine).