Modules in Video App and the developer dashboard are not loading

Incident Report for Cloudinary

Resolved

This incident has been resolved.

Posted Jul 13, 2025 - 15:00 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 13, 2025 - 14:43 EDT

Identified

An issue has been identified in the Video App and Developer Dashboard resulting in modules not loading that began at 9 UTC.

A Fix is being actively worked on and will be deployed within the hour.

Posted Jul 13, 2025 - 14:29 EDT

This incident affected: Digital Asset Management (DAM).