Delays in CDN logs affecting bandwidth reports and calculations

Incident Report for Cloudinary

Resolved

The backlogs have been processed and we got back to steady-state log delivery.
This incident has been resolved.

Posted May 05, 2022 - 02:14 EDT

Identified

Due to an issue with delivery of logs from one of our primary CDN providers, bandwidth data for account usage beginning May 4th 2022 may be incomplete. We’re working closely with our provider’s team to gather and process the full data.

In the meantime, you may observe that the Bandwidth usage reported on your account's dashboard is lower than the actual usage, and your account's traffic reports may also show incomplete data for the affected time period.

Posted May 04, 2022 - 05:30 EDT

This incident affected: Management Console.