Unable to Insert Asset with Adobe Connector

Incident Report for Cloudinary

Resolved

Issue has been resolved for the affected clouds. Please reach out to our support team if issue persists at https://support.cloudinary.com/hc/en-us/requests/new

Posted Jun 02, 2021 - 14:02 EDT

Identified

Inserting an asset with Adobe Connector in InDesign, Photoshop, or Illustrator leads to 500 status code. This issue is first noticed on May 31st at 14:28 UTC.
Issue has been identified and currently working on the fix.

Posted Jun 01, 2021 - 17:35 EDT

This incident affected: Integrations (Adobe Creative Cloud Connector).

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