Webhook notifications are currently delayed in EU and AP regions

Incident Report for Cloudinary

Resolved

This incident has been resolved.
Posted May 30, 2025 - 08:52 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 30, 2025 - 06:23 EDT

Update

We are continuing to investigate this issue.
Posted May 30, 2025 - 05:39 EDT

Investigating

We are currently investigating an issue related to Webhook notifications. From Yesterday 11 AM UTC, you may encounter delays in receiving notifications. Our team is actively investigating the issue to identify the root cause and implement a resolution.
Posted May 30, 2025 - 05:01 EDT
This incident affected: EU Datacenter (Upload API - EU) and AP Datacenter (Upload API - AP).
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