Cloudinary AI Background Removal add-on degraded performance

Incident Report for Cloudinary

Resolved

This incident has now been resolved, and the Cloudinary AI background Removal add-on is fully available

Posted Dec 22, 2021 - 13:05 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 22, 2021 - 11:30 EST

Identified

Users may encounter delays in processing requests for Cloudinary AI background removal add-on since around 12:15 UTC. We are working on this issue with priority.

Posted Dec 22, 2021 - 09:37 EST