Delay in sending out billing invoices

Incident Report for Cloudinary

Resolved

The backlog has been processed and all pending billing invoices have now been sent out.

Posted Jan 28, 2021 - 10:59 EST

Identified

We've identified an issue resulting in the delay of billing invoices being sent out. This mainly affects customers who were billed in the last couple of days. We are working on speeding up the rate of processing to ensure the backlog is cleared as soon as possible. We will update to confirm once the backlog has cleared.

Posted Jan 28, 2021 - 07:35 EST

This incident affected: Billing.