Intermittent Issue on Knowledge Base/Forum Platform

Incident Report for Cloudinary

Resolved

This incident has been resolved.

Posted Dec 16, 2019 - 20:07 EST

Monitoring

Issue has been resolved at 14:19 PST (22:19 UTC). We will continue to monitor.

Posted Dec 16, 2019 - 17:32 EST

Identified

We are aware of an intermittent issue with our Knowledge Base & Forum platform which started around 12:41 PST (20:41 UTC).
Our vendor is actively working on the fix and we will continue to update the status

Posted Dec 16, 2019 - 17:22 EST

This incident affected: Support Site.