Elevated errors for moderation requests via the Google AI Video Moderation and Google Automatic Video Tagging

Incident Report for Cloudinary

Resolved

The issue is resolved. We're within our normal error rates since 4:00 UTC (14/9).

Posted Sep 14, 2022 - 05:27 EDT

Update

We're working with our vendor to resolve this issue as soon as possible. More updates to follow.

Posted Sep 14, 2022 - 03:41 EDT

Update

Starting at 14:00 UTC today (13/09) our system has detected elevated error rates on our Google AI Video Moderation and Google Automatic Video Tagging. The team is investigating the issue and we’ll share further updates soon.

Posted Sep 13, 2022 - 13:49 EDT

Investigating

We are currently investigating a third-party service that involves video moderation and tagging.

Posted Sep 13, 2022 - 13:49 EDT

This incident affected: Third-Party - Add-ons.