Errors when accessing Cloudinary console

Incident Report for Cloudinary

Resolved

The recent issue impacting logging into Cloudinary's web interface has been successfully resolved. We can confirm that all services are now back to normal operation.

Posted May 17, 2024 - 14:28 EDT

Monitoring

Customers should now be able to log into the Cloudinary's web interface but we are still investigating the root cause. We will update accordingly

Posted May 17, 2024 - 11:57 EDT

Investigating

We're investigating reports of errors when logging into Cloudinary's web interface.
Our team is actively investigating the issue to identify and address the root cause, and a further update will be provided soon

Posted May 17, 2024 - 11:09 EDT

This incident affected: Digital Asset Management (DAM) and Management Console.