Elevated error rate in processing and delivering 3D files

Incident Report for Cloudinary

Resolved

This incident has been resolved.

Posted Aug 10, 2022 - 20:05 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 10, 2022 - 13:43 EDT

Identified

Processing and delivery of 3D files is not functioning as intended since a deployment at approximately 8AM UTC on Monday 8th August.

We’ve been able to identify the issue and are currently working on a fix.

Posted Aug 09, 2022 - 08:17 EDT

This incident affected: Media Delivery.