Credit cards processing issue

Incident Report for Cloudinary

Resolved

The Credit Card Processing issue has been resolved.

Posted Sep 02, 2018 - 14:02 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 02, 2018 - 11:18 EDT

Investigating

We are having trouble with credit cards processing, and some card charges are declined.
We are working with our payments provider to resolve the issue.
The service is fully functional.

Posted Sep 02, 2018 - 10:05 EDT