Elevated errors on assets transformation and delivery

Incident Report for Cloudinary

Resolved

This incident has been resolved.
Posted Jan 30, 2023 - 11:31 EST

Update

We are continuing to monitor for any further issues.
Posted Jan 30, 2023 - 09:08 EST

Monitoring

A fix has been implemented and we are monitoring the situation.
Posted Jan 30, 2023 - 08:56 EST

Investigating

We are currently experiencing issues when delivering and transforming assets. Our team is currently investigating this to provide a fix. Further updates to follow.
Posted Jan 30, 2023 - 08:37 EST
This incident affected: US Datacenter (Media Transformation API - US, Upload API - US, Admin API - US), EU Datacenter (Media Transformation API - EU, Upload API - EU, Admin API - EU), AP Datacenter (Media Transformation API - AP, Upload API - AP, Admin API - AP), and Media Delivery, Digital Asset Management (DAM).
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