2FA Login incident

Incident Report for Cloudinary

Resolved

This incident has been resolved.

Posted Oct 11, 2022 - 22:14 EDT

Monitoring

The issue has been resolved and users can now log in successfully.

Posted Oct 11, 2022 - 20:04 EDT

Update

We are continuing to investigate this issue.

Posted Oct 11, 2022 - 19:17 EDT

Update

We are continuing to investigate this issue.

Posted Oct 11, 2022 - 19:08 EDT

Investigating

We have identified an issue with 2FA logins as of 10 PM UTC where users are getting stuck in a login loop and unable to authenticate successfully.

We are currently investigating the issue and will send an update soon.

Posted Oct 11, 2022 - 19:08 EDT

This incident affected: Management Console.