Service degradation in Image uploading and manipulation

Incident Report for Cloudinary

Resolved

This incident has been resolved.

Posted Mar 19, 2017 - 09:42 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 19, 2017 - 08:44 EDT

Investigating

We identified a degradation in our image upload and manipulation service.
It affects only new images and videos.
Existing derived images and videos are served as usual.

Posted Mar 19, 2017 - 08:36 EDT